Posts Tagged ‘ strategic imagination ’

Graduation Question

This is obviously graduation season. The latest commencement addresses are on the news. Families and happy college and high school graduates are out celebrating with their families and friends at local restaurants. Groups of young men and women with gowns and tasseled mortar boards seem to be at every arena in town.

Since I regularly work with superintendents and their staffs all over the United States, I have to ask…

Do you know how many of your former high school graduates obtained a post-secondary degree this year?

Questions, not many answers.

Here is an example in The Atlantic of how data is used for analysis that changes strategy. Sabermetrics correlates statistical data to outcomes and has been used for strategy in baseball since Billy Beane began using them in Oakland (Moneyball). It is now as unthinkable in baseball to build a strategy without using this tool as fielding a team without a pitcher. The current controversy is about who should really get credit for the win. What if the pitcher didn’t have a single strike out for the entire game? What if the catcher made every close pitch look like a strike? Does it matter? Only if you are responsible for outcomes.

How do we develop sabermetrics for education? Do we measure outcomes for teachers or students? What’s the educational equivalent of winning the World Series? What’s the equivalent of winning a division title? How about the equivalent of winning one of the 162 games in a season? How about the outcome for each inning of each of those games?

I love baseball, the great American pastime, and the correlation of data to outcomes that sabermetrics has brought to the game make all the more effective and exciting.

More importantly I also love education, the great American ask time. A time of inquiry and discovery. The current correlation of data to outcomes is that a child’s family income is a good predictor of their test scores. Is that as deep as we can go? And once we have the data, can we use the information to change outcomes?

Matthew May’s Three Hour Vision

Matthew May has it right. We no longer can afford to wait until the annual offsite retreat to react to the latest innovation in the education business. His three hour vision meeting is a good alternative. Perfect? No. But if you build some flexibility and interim decision points into the key projects in the last step, you will be miles ahead.

Educational institutions are notoriously risk averse. What if you get it wrong???

You have still learned much more about the problem than if you did nothing. Still worried? Don’t bet the house, use Peter Sims tactic of Little Bets.

By Any Other Name

All education organizations are risk-averse. It comes with the territory. We believe that no parent will ever entrust their child to an organization that is the institutional equivalent of Fast and Furious. But here’s the thing…every parent (and grandparent) wants their child to receive the absolute best in terms of instruction. Often what that means in this day and age is innovation – at least some variation to our time-honored pedagogy.

Yes innovation is scary. But how can we teach our kids that it’s okay to fail, if we are afraid to fail ourselves? Lisa Bodell, one of my heroes, says in her latest article in Strategy + Business,

Making it safe to try new things is critical for innovation to happen.

And yes, my educator friends, we must innovate! Think about it. By the time our current fourth graders graduate from high school, it will no longer be necessary to know how to manually drive a car. Maybe “FAILURE” just has too much cultural baggage in the educational environment. We need to find another term for a temporary lack of success. Any vocabulary suggestions?

What good is a performance review, if it doesn’t change behavior?

Sheila Heen and Douglas Stone in their article in the January-February issue of Harvard Business Review say that feedback, a necessary component of continuous improvement, is problematic because it creates a tension between two very human needs – the need to learn and grow and the need to be accepted for who we are. They describe the three ways criticism can push your buttons – truth triggers, relationship triggers and identity triggers. then they suggest six ways to be a better receiver, that is ways to find the coaching in the criticism. Here is the article.

http://hbr.org/2014/01/find-the-coaching-in-criticism/ar/1

Understanding and adjusting your attitude when you are receiving or delivering a review is one aspect of the process. This sensitizes the giving as well as the receiving. The other aspect of the productive review is frequency. In order to make reviews more productive they must be delivered frequently. Timing is everything. More work? Not necessarily. Go back and review One Page Talent Management by Marc Effron and Miriam Ort. This technique absolutely nails the productive review process. The review as described by these experts eliminates complexity and adds value…and changes behavior! And isn’t that what you want?

Plan the Work…and Work the Plan(ner)

Mixed Media from Patricia Steele Raible

Think of the Possibilities Patricia Steele Raible

I am amazed how many organizations large and small do business without a planner. There is a reason that planes aren’t allowed to take off without a flight plan! Yes, we all joke about building it while we are flying it, but you still have to know where you are going. Of course many organizations publish their vision and mission and goal statements. Some even display them on their web sites. Still it comes down to who is measuring progress? The CEO/Superintendent cannot be expected to do it all and keep everyone on course.

If you haven’t already, designate someone to measure your organization’s progress toward your goals. And then call them a chief Planning Officer or Chief Strategy Officer or just a Planner. Send them up to the crow’s nest to see what is on the horizon. You might be surprised at what’s ahead!

What goes around…

My assigned project for my MOOC from Stanford University’s “d. school” recently was improving the school-to-work continuum. The school to work continuum for teachers’ education is actually a circular relationship – K-12 schools provide the human capital (high school graduates) to the universities to the universities provide the human capital (teachers) to the K-12 schools. I have heard both post-secondary and K-12 institutions complain about the quality of the product they were receiving. Bill Keller in a recent New York Times opinion says improving teacher training is an urgent priority. http://www.nytimes.com/2013/10/21/opinion/keller-an-industry-of-mediocrity.html?pagewanted=2&_r=0&ref=billkeller

I am a firm believer in constructive dialogue. IF (and that’s a big IF!) we could get the K-12’s and the universities to provide constructive feedback to one another, we could change the outcomes…and produce better students and better graduates along the way (which is really the point).

How about a Get Satisfaction https://getsatisfaction.com/corp/ dialogue for K-12 schools and universities? It could be restricted access due to personnel issues, but the aggregate reviews (80% of consumers say they are influenced by customer reviews) could be made public, like GPTW and Forbes magazine do with great companies. This would provide organizations the incentive to participate.

Timing is everything. All of our educational institutions must re-invent themselves in the next ten years or lose market share to the disruptors and die. I believe a mutually beneficial digital dialogue about improving the quality of the outcomes will yield some amazing results.

Candor in Communication

Laura Rittenhouse left Lehman Brothers in 1997 and began analyzing the candor of CEO communications.  As Sally Helgesen says in Strategy + Business there is no substitute for candor.

http://www.strategy-business.com/blog/Laura-Rittenhouses-Candor-Analytics?gko=d416c&cid=20131003aagC&utm_campaign=20131003aagC

Smoke and mirrors in the form of academic jargon and/or obfuscation has its price. If there were a Rittenhouse Ranking for organizations like yours, where would you rank?

Strategic Planning 101

From 12 ways to improve your leadership to 3 ways to a healthy lifestyle I think most advice from bloggers is too simplistic and often just plain wrong. The latest from Ron Ashkenas and Logan Chandler is the exception. These four tips for a better strategic plan are right on target. http://blogs.hbr.org/2013/10/four-tips-for-better-strategic-planning/

  • Test the assumptions.
  • Banish fuzzy language.
  • Escape from template tyranny.
  • Ask provocative questions.

A bad plan is worse than no plan at all.

Orchestration

Ron Ashkenas in his latest blog post to HBR makes an interesting observation about leaders and making decisions. There is no doubt that making decisions is part of being in charge, but we often neglect the other part – orchestrating decisions.

And while it may seem easier to just make the decisions yourself, in many cases this won’t lead to the best outcome — nor will it increase your team’s capability to make future decisions. The alternative, however, is not to shy away from decisions, but rather to create an orchestrated process by which the right people are engaged, including yourself.

http://blogs.hbr.org/2013/08/dont-make-decisions-orchestrat/

Understanding and achieving that balance between making and orchestrating is what makes our team.successful  And isn’t that what leadership is all about?